Does Shopify training cost extra?
Not in our projects: it is included in every quote. If you need it for a store we didn't build, we assess it after reviewing the store and send you a fixed-price proposal.
Are the sessions in person?
We work remotely with teams across Spain and abroad. Sessions are on video calls, sharing screens over your store, and they are recorded.
What happens when someone new joins the team?
They have the recordings and the operations guide to get started. If they still have questions afterwards, we answer them.
Do I need to know how to code to follow the training?
No. It is designed for the people who run the store every day. Anything that requires code we leave ready as sections and blocks you can edit in the theme editor.
Can I ask for more sessions later on?
Yes. If your team changes or Shopify adds something you care about, we explain it on a video call. With a maintenance plan it is usually covered by what we agreed.
Is the operations guide generic?
No. It is written for your store, with your sections, your automations and the way your team works.
Do you also train on Shopify POS or B2B?
Yes, if your store uses them. Training covers what we have set up, including in-store sales or the wholesale channel.
What language are the sessions in?
In Spanish, and the Shopify admin can be used in Spanish, so what you see in the session is what you will see afterwards.